This course is designed to give you the practical skills required to not only bolster your confidence and ability to motivate even the most awkward member of staff, but also to continue to do so over time and in changing situations.
Course Objectives By the end of this course you will be able to:
Read between the lines to know what members of staff are not saying
Adapt your style of communication to suit specific individuals and groups
Use trigger words to gain the desired action form others
Understand how to make best use of peoples strengths and preferences
Define the key components of reward management and relate this to your organization
Assess and identify the key difficulties and dangers associated with incentive arrangements, as well as their benefits
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